🌍 Shipping Information — Metart Atelier

🚚 Free Worldwide Shipping

We proudly offer FREE worldwide shipping on all our handcrafted metal sculptures — no matter the size, weight, or destination.

Every order is carefully packed in reinforced wooden crates and shipped with trusted international carriers such as DHL Express, UPS, and FedEx.

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⚙️ Processing Time

Each sculpture is handmade and goes through a detailed inspection before leaving our atelier.

Once your order has been shipped, you’ll automatically receive an email with your tracking number to follow the shipment in real time.

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🌎 Estimated Delivery Times

🟢 Standard Models (up to 130 cm height)

🔵 Oversized Models (above 130 cm height)

(Sculptures requiring special packaging or palletized transport)

Delivery times may vary slightly due to customs clearance or local courier operations.

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🧾 Customs & Import Duties

All shipments are sent DAP (Delivered At Place) under international trade terms.

This means your sculpture is delivered to your address, and any customs duties, import taxes, or local VAT (if applicable) are the buyer’s responsibility.

We always assist with all necessary export documentation to ensure a smooth customs process.

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🪵 Packaging & Handling

Each sculpture is shipped in a custom-fit wooden crate with foam interior and moisture protection layers.

For large-scale pieces (above 130 cm), we use palletized packaging for maximum stability and safety.

All crates are labeled as “Fragile Artwork” and insured until they safely reach your destination.

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💬 Need Help?

If your project requires custom logistics, urgent delivery, or bulk shipping for hotels, restaurants, or events — contact our logistics team:

📧 info@metartatelier.com

We’ll prepare a personalized shipping plan to ensure your sculpture arrives safely and on time — anywhere in the world.